Terms & Conditions

Payment

We can Process the following types of Credit Cards: Visa, Master Card, Laser

If you prefer to make payment and/or place your order over the phone please call our Telephone number on 01-8364839. and We will be happy to assist you.

All prices are inclusive of Vat @ 23%.

Shipping charges and Vat are added at checkout.

The availability of stock and pricing are subject to change without further notice.

Delivery

We dispatch orders within 24 hours where possible, subject to being in stock. Weekend orders will be processed on the next working day. Please allow 3-5 working days for delivery within Ireland.

If you have not received your order by this time please contact us. 

We only ship within the 26 counties of Ireland at present. Any purchase over a value of €100 is exempt from delivery charge, Purchases of a value Under €100 have a flat delivery fee of €2.50.

Guarantee

All product comes with a one years return to base guarantee.

If your order arrives damaged due to shipping we will replace it subject to our returns policy.

All Guarantee issues will be handled by The Run Hub only and not the original manufacturer.

The customer is responsible for the cost of shipping goods to us under the guarantee.

The guarantee is in place to cover any problems with the product that arise through normal use.It will not cover any problems that are caused by improper installation, maintenance or repairs not made by The Run Hub, unauthorized modifications, or as a result of removal, improper use, abnormal operation by the buyer, or any other misuse or mistreatment of goods.

Refund and Return Policy

1. By ordering from our website or calling in your order, you agree that you can return the merchandise within 14 days of the shipping date, but must pay the restocking fee. 

2. Returns are not allowed after 28 days. 

3. If there is damage to the item upon return, you will be charged for the cost of new parts to replace the worn or damaged parts. 

4. The customer is responsible for shipping costs back to The Run Hub. 

5. Shipping costs are non refundable.

6. A Return Merchandise Authorization (RMA) number must be issued by us before your package is returned or we will deny shipment and the product will be returned to you.

Refunds will be issued within 7 days of goods returned subject to the above conditions.

Cancellation Policy

Because we incur cost from the time you order, we are required to charge a 25% restocking fee for all cancelled orders, denied shipments, and returns. If you wish to cancel your order prior to receiving the goods contact us as soon as possible to help minimize costs. If you wish to cancel after you receive goods see our refund and return policy.

Security Policy

The Run Hub has a policy to operate a professional, user friendly online business offering the highest levels of security to our customers in a confidential manner.

We are committed to preserving your privacy and maintaining a secure environment for you to shop online with us.

The Run Hub does not have access to any of your credit card details nor are they retained by us in any way. We simply get a 'pass' or 'fail' result from Realex when your card has been processed.

We will constantly monitor our security systems and will inform you of all changes and improvements through our website.

When you create an account with The Run Hub you will be asked to provide some personal information

(Name, address, e-mail, phone number) but not your credit card details.

When paying for your goods you will be transferred to our web store provider's secure payment server, Nitrosell. Your connection to this server will be encrypted using the 128-bit version of the industry standard encryption technology Secure Socket Layer (SSL). This technology encrypts all the information you submit, including your credit card details, thus providing a completely secure environment for your transaction. Credit card details are never held in a clear text format.

A closed padlock icon on your browser signifies the secure connection is in place and the address in your browser's address bar will begin https://.

We use Realex Payments to process all card transactions. This means that your card is processed by Ireland's leading card transaction company, with all the security enhancements that they employ. Realex Payments use the very latest security technology to ensure that your card details are completely secure when paying on our site.

Copyright

The copyright in the material available on this site is unless otherwise specifically stated, the property of the The Run Hub The consent of the The Run Hub is required before this material or any part of it may be copied or adapted in any form or made available to the public by any method and any such consent is conditional upon appropriate acknowledgement being given of The Run Hub rights.

Updates

This site is subject to change from time to time while The Run Hub attempts to assure the correctness and timeliness of all material posted on the site, it takes no responsibility for errors or omissions which may be the result of technical causes, or otherwise. The Run Hub specifically disclaims all responsibility for damage or loss arising as a result of use of information provided herein.

The Run Hub maintains the right to delete or modify any information on this site without prior notice.

The above Terms & conditions do not affect your statutory rights

© The Run Hub 2014. All rights reserved.